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FAQs

What is Lyza?

Lyza is a modern jewellery brand offering elegant, affordable accessories designed for daily wear and special moments. All our pieces are crafted with love and care.

Will the jewellery tarnish or fade?

With proper care, our jewellery maintains its shine for a long time. Avoid water, perfumes, and store in a dry place for best results.

What is your shipping time?

Orders are processed within 24–48 hours and delivered in 3–7 business days, depending on your location.

How can I track my order?

Once shipped, you'll receive a tracking link via email/SMS. You can also track your order via our website.

Do you accept returns or exchanges?

Due to hygiene and safety reasons, we only accept returns for damaged or incorrect items, reported within 48 hours of delivery.